Frequently Asked Questions

Can SWP help me buy precious metals?

Yes, you can buy precious metals directly from SWP. We are an approved distributor of several sovereign mints and refiners. We offer our clients direct access to all of the best-selling bullion products on the market and our product premiums are competitive with the US domestic market. When you buy from SWP, you can either take delivery to your home or business, or have the metal deposited to your SWP storage account in one of our global storage locations. To place your order, please call +1 (345) 640-2111 or email info@swpcayman.com.

Do I need to open an account to purchase?

Yes, SWP requires clients to open an account prior to purchasing. To open an account, please click on "Open Account" in the top navigation. Once your account application is submitted, you can expect to receive a response from us within one business day confirming that your account has been approved.

Is there a minimum or maximum order size?

For clients using the online store to place their orders, we have a minimum order size of $2,000 USD and a maximum order size of $100,000 USD. For orders above $100,000 USD please contact us directly by calling +1 (345) 640-2111 or by emailing info@swpcayman.com.

I don’t see the product I want to buy. Do you have it?

No problem. We have access to nearly all the products available on the market. Just contact us by calling +1 (345) 640-2111 or by emailing info@swpcayman.com and let us know which product and quantity you’re looking for, and we’ll help you order it.

Is my delivery fully insured?

Yes, all shipments are fully insured door-to-door for the full replacement value of the order.

Do you offer cold storage for cryptocurrency wallets?

Yes, we rent safe deposit boxes for the cold storage of cryptocurrency wallets and other storage devices. Learn more here.

Do you accept payment in crypto?

Yes, we accept Bitcoin as payment for orders of any size.We also accept other Top 20 cryptocurrencies and tokens for orders above $100,000 USD in value. Contact us by calling +1 (345) 640-2111 or by emailing info@swpcayman.com for more details.

Are my purchases reported to the government or any tax authorities?

SWP is a privately owned and operated precious metals retailer and secure storage provider head-quartered in the Cayman Islands. The business is classified as an Active Non-Financial Foreign Entity under the U.S.-Cayman Islands Model I Intergovernmental Agreement ("U.S. IGA"). As such, SWP is not subject to any U.S. FATCA registration or reporting. Furthermore, SWP has no reporting requirements to any local or foreign government or tax authorities.

How do I invest in precious metals using my Individual Retirement Account (IRA)?

SWP has partnered with two highly reputable IRA custodians to offer American investors the opportunity to purchase and store precious metals held in a self-directed IRA at our vault in the Cayman Islands.Learn more about investing in precious metals by using your IRA here.

How can I pay for my order?

We accept the following payment methods:Orders below $2,000 USD: Cash, Certified Check, Bank Draft, Bill Payment, Bank Wire, ACH, BitcoinOrders above $2,000 USD: Bill Payment, Bank Wire, BitcoinCertified checks and bank drafts may be subject to a holding period of up to fifteen (15) business days from the date of receipt to ensure clearance.